Refund policy

Shop Policy for Returns and Refunds

Last Updated: [ November 2023]

Thank you so much for your order with us! If you have any questions or concerns regarding your order, please email sales@bluecoffeebear.com and we will get back to you within 2-3 business days. Please make sure to include a detailed message, order number and pictures of your order if required. 

Return and Exchange Policy:

Since all our products are handmade, all orders are considered final sale. We do not accept returns or exchanges on our products.

Cancellation and Modification Policy:

Once an order is confirmed and payment is processed, no cancellations or modifications can be made. Please review your order carefully before confirming your purchase.

Coupon Code Policy:

All coupon codes must be applied before finalizing your payment. Unfortunately, we are unable to apply coupon codes after an order has been confirmed.

Reproduction Policy:

Reproductions of our products or the use of our artwork for reproduction purposes is strictly prohibited.

Digital Products Usage Policy:

Digital products are intended for the personal use of a single customer only. Any unauthorized use and distribution, sharing, or reproduction of digital products is prohibited.